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Mortgage Loan Servicing Policies and Procedures

The loan servicing module is designed to focus on the needs of the new loan servicer, or the banker transitioning into correspondent or servicing retained lending.  It provides the basic procedures for all areas of loan servicing, including Loan Administration, Sub-servicer Management, Loss Mitigation and Secondary Marketing/Risk Management.  

We provide templated procedures and step-by-step support for all areas. However, the template process for Payment Processing, Account Reconciliation, and Investor Reporting, is heavily reliant on the company's software platform - since these functions are normally completely automated - so the user should be prepared to substantially edit the placeholders we have provided with its own screenshots. 

Mortgage Loan Servicing Template Includes

  • Quality Control/Mortgage Servicing QC Audit
  • Loan Set Up/Loan Boarding
  • Payment Processing - Non System Elements
  • Credit Reporting
  • Late Payment/Foreclosure Processing
  • Loss Mitigation
  • Loan Modifications
  • Partial Release
  • Escrow/Impound Management
  • ARM Auditing/Loan Payment
  • Sub-Servicer Oversight (Complete Plan)
  • Secondary Loss Mitigation (Complete Plan)

Mortgage Servicing Module Table of Contents

Sample Table of Contents Servicing Manual.pdf
File Size: 611 kb
File Type: pdf
Download File

Purchase Mortgage Servicing Module Download

Servicing Template - Includes Subservicing
Price: $695.00
Servicing Module is a standalone product, but can be purchased at a discount when purchased with the Mortgage Banker Package - request a discount code here
Delivered via e-mail download link - allow 5-15 minutes for delivery
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  • Home
    • Search our site
    • The CFPB and You
    • What Does a QC Plan Do?
    • Choosing the Right One
    • Free Sample Request Form
    • Request Discount Code
    • About Us >
      • About Us
      • FAQs
      • 100% Guarantee
      • Client List
    • Industry Blog
  • Single Policies
    • Single Policies
    • Free Sample Policies >
      • TIL-RESPA Integrated Disclosure (TRID)
      • HPML Appraisal Policy
      • Social Media
      • Ability to Repay
      • SAFE Act Policy
      • E-Sign Policy
      • Loan Originator Comp
      • Complaint Resolution
    • Disaster Recovery/Business Continuity Plan
    • Anti-Money Laundering (AML/BSA/SAR) >
      • Annual AML/BSA Audit
      • Annual AML Training
    • Fair Lending/Fair Housing
    • Secondary Marketing-Loss Mitigation
    • Appraiser Independence - Appraisal Management
    • Anti-Predatory Lending (UDAAP)
    • Vendor Management
    • Business Plan
    • MERS QA Plan
  • Modules
    • Module System
    • Mortgage Compliance Manual
    • Quality Control Options >
      • Quality Control Options
      • Lender Quality Control Plan >
        • HUD-FHA Quality Control Plan
      • Broker QC Plan
    • Origination/Production Module
    • Processing Module
    • Underwriting/Credit Policy
    • Closing/Funding/Warehouse
    • Mortgage Ops & Employee
    • Information Security - FACTA/Red Flags & ID Theft
    • Wholesale/Third Party Origination
    • Mortgage Servicing Module >
      • Mortgage Servicing
      • Mortgage Sub-Servicing
      • MERS Quality Assurance (QA)
  • Packages
    • Packages
    • Mortgage Banker Package
    • Correspondent Broker Pack
    • Lender Compliance Pack
    • State Examination Packages
    • Broker-Corr Compliance Pack >
      • Broker-Corr Compliance Pack
      • State Audit/Exam Prep
      • Specific Lenders Requirements
    • Supervisory Plan
  • Services
    • Services
    • Training Services >
      • Annual AML Training
      • Fair Lending Training
      • ID Theft Training FACTA
      • Cybersecurity Training GLB Safeguarding
      • Fraud Red Flag and QC Training
      • Privacy Act - GLB Training
      • Advertising Compliance Training
      • New Employee Training
    • My Compliance VP - Manager >
      • My Compliance VP - Manager
      • Document Management Systems >
        • Document Management Systems
        • Access Document Managment
      • Warehouse Lender/Agency Approval
    • Comergence Upload Service
    • State Audit Preparation
    • Annual Audit Preparation
    • Updates and Downloads >
      • Updates and Downloads
      • Updates and Downloads (members)
    • Request Review
    • How to: Customization Services >
      • How to: Downloading Documents
      • How to: Customize Your Manual
      • Free "Generic" Customization Offer