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Mortgage Loan Servicing Policies and Procedures

The loan servicing module is designed to focus on the needs of the new loan servicer, or the banker transitioning into correspondent or servicing retained lending.  It provides the basic procedures for all areas of loan servicing, including Loan Administration, Sub-servicer Management, Loss Mitigation and Secondary Marketing/Risk Management.  

We provide templated procedures and step-by-step support for all areas. However, the template process for Payment Processing, Account Reconciliation, and Investor Reporting, is heavily reliant on the company's software platform - since these functions are normally completely automated - so the user should be prepared to substantially edit the placeholders we have provided with its own screenshots. 

Mortgage Loan Servicing Template Includes

  • Quality Control/Mortgage Servicing QC Audit
  • Loan Set Up/Loan Boarding
  • Payment Processing - Non System Elements
  • Credit Reporting
  • Late Payment/Foreclosure Processing
  • Loss Mitigation
  • Loan Modifications
  • Partial Release
  • Escrow/Impound Management
  • ARM Auditing/Loan Payment
  • Sub-Servicer Oversight (Complete Plan)
  • Secondary Loss Mitigation (Complete Plan)

Mortgage Servicing Module Table of Contents

Sample Table of Contents Servicing Manual.pdf
File Size: 611 kb
File Type: pdf
Download File

Purchase Mortgage Servicing Module Download

Servicing Template - Includes Subservicing
Price: $695.00
Servicing Module is a standalone product, but can be purchased at a discount when purchased with the Mortgage Banker Package - request a discount code here
Delivered via e-mail download link - allow 5-15 minutes for delivery
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  • Home
    • Free Sample Policies >
      • Free Sample Request Form
      • SAFE Act Policy
      • FREE Sample AML Plan
      • TIL-RESPA Integrated Disclosure (TRID)
      • Complaint Resolution
      • HPML Appraisal Policy
      • Social Media
      • Ability to Repay
      • E-Sign Policy
    • Search our site
    • The CFPB and You
    • Choosing the Right One
    • Request Review
    • About Us >
      • Request Discount Code
      • About Us
      • Privacy Policy
      • Terms of Use
      • 100% Guarantee
      • Client List
    • Industry Blog
  • State Audit Prep
    • Texas Exam Preparation
    • Michigan Examination
    • Washington DFI Exam >
      • Supervisory Plan
    • New York DFS License Exam
    • North Carolina NCCOB Examination
    • Pennsylvania Audit/Exam
    • Georgia Mortgage Examination
    • Maryland SES Examination
    • Massachusetts Examination
    • Missouri Mortgage Exam Audit Prep
    • Ohio DFI License Examination
    • State Examination System (SES) Support
  • Complete Packages
    • Broker-Non Del Compliance
    • Complete Mortgage Banker Package
    • Complete Correspondent Pack
    • Lender Compliance Pack
    • Processing Company Package
    • A-la- Carte Modules >
      • Module System
      • Single Policies >
        • Disaster Recovery/Business Continuity Plan
        • Fair Lending/Fair Housing
        • Secondary Marketing-Loss Mitigation
        • Advertising
        • Appraiser Independence - Appraisal Management
        • Anti-Predatory Lending (UDAAP)
        • Vendor Management
        • Business Plan
        • MERS QA Plan
      • Mortgage Compliance Manual >
        • Loan Originator Comp
      • Quality Control Options >
        • Quality Control Options
        • What Does a QC Plan Do?
        • HUD-FHA Quality Control Plan
        • Lender Quality Control Plan
        • Broker/Non-Del QC Plan
      • Information Security - FACTA/Red Flags & ID Theft >
        • IT/Cyber Audit
      • Anti-Money Laundering (AML/BSA/SAR) Plan
      • Origination/Production Module
      • Processing Module
      • Underwriting/Credit Policy
      • Closing/Funding/Warehouse
      • Mortgage Ops & Employee
      • Wholesale/Third Party Origination
      • Mortgage Servicing Module >
        • Mortgage Servicing
        • Mortgage Sub-Servicing
        • MERS Quality Assurance (QA)
    • Anti-money laundering AML/BSA/SAR package >
      • Annual AML/BSA Audit
      • Annual AML Training
      • AML/BSA Plan
      • Free AML/BSA SAR Evaluation
    • Cyber/IT Security Audit Package >
      • Cyber Security Audit
      • IT/Cyber Security Training
      • CyberSecurity Policies
    • Advertising Audit Package
  • Services
    • Training Services >
      • Compliance Manager Training
      • AML Training
      • Social Engineering Phishing Training
      • Fair Lending Training
      • ID Theft Training FACTA
      • Cybersecurity Training GLB Safeguarding
      • Fraud Red Flag and QC Training
      • Appraiser Independence (AIR) Training
      • Privacy Act - GLB Training
      • Advertising Compliance Training
      • New Employee Training
      • RESPA Training
      • Truth-in-Lending Training
      • New York Human Rights Training
    • Knowledge Base
    • Audits/Reviews >
      • AML Audits
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    • Updates and Downloads >
      • Updates and Downloads
    • Warehouse Lender/Agency Approval >
      • Comergence Upload Service
    • Custom Bespoke Manuals
    • How to: Customization Services >
      • How to: Downloading Documents
      • How to: Customize Your Manual
      • Free "Generic" Customization Offer
  • Compliance Manager
    • My Compliance VP - Manager
    • Customer Portal
    • Annual Audit Preparation