Our Guarantee
We will correct or refute, in writing, any deficiency or concern expressed in writing by any regulator, auditor, examiner, agency or investor/wholesaler/secondary market entity, except for those related materials not provided by us, at our cost. This includes discussing deficiencies, identifying potential solutions, drafting and delivering rebuttals or additional material, and any other non-litigation related soft costs associated with production of industry-standard policies and procedures. Travel, expert witness testimony, customization and other services are provided at cost pursuant to our standard schedule.
FDIC Audit
The FDIC examiner will want to see specific written policies and procedures covering all areas of loan operations - from origination to post-closing. Having a complete set on hand can alleviate many concerns and save the organization substantial time and expense by mitigating the time spent in audit.
HUD Audit
97% of all HUD audits reference deficiencies in the lender's quality control plan. This is usually the result of not having a production quality control plan in place. Every lender is required to provide a post-closing plan at the time of approval, but at renewal or inspection, all of the production elements - origination, processing, underwriting, closing, human resources and operations - must be in place.
FDIC Audit
The FDIC examiner will want to see specific written policies and procedures covering all areas of loan operations - from origination to post-closing. Having a complete set on hand can alleviate many concerns and save the organization substantial time and expense by mitigating the time spent in audit.
HUD Audit
97% of all HUD audits reference deficiencies in the lender's quality control plan. This is usually the result of not having a production quality control plan in place. Every lender is required to provide a post-closing plan at the time of approval, but at renewal or inspection, all of the production elements - origination, processing, underwriting, closing, human resources and operations - must be in place.
