2/20 - Offices Closed Due to Inclement Weather

We write policies and procedures so you can spend your time making sure your company writes loans

We provide complete, regularly updated Mortgage Lending, Correspondent and Broker Policies and Procedures Manuals and Mortgage Quality Control Plans to help you comply with Federal Laws and Agency (Fannie Mae/ Freddie Mac, FHA-HUD, Ginnie Mae) requirements. The complete packages exceed the CFPB's requirement for a Compliance Management System (CMS). Delivered instantly after ordering via e-mail, you can edit these in Word, Excel and PowerPoint today.

Time Saving

We provide industry standard documentation for you to customize to match your company's practices. 

We provide regular updates - at no cost, no subscription required.

Writing and implementing policies and procedures represents one of the most time consuming and costly tasks facing  compliance managers, operations executives or line business managers.  Whether a quality control plan, business management system, policies, procedures manual, or training program, writing from scratch can be a painfully time-consuming process.  

Completely Customize

Our mortgage policies and procedures manuals are not "fill in the blanks" PDF's. You you get Microsoft Office compatible and editable documents. In addition, unlike other content providers, we do not copyright or lock our content, so you can completely modify your product; delete, add, re-organize, publish electronically to your heart's content.

What We Provide

Recent Updates
We provide complete Bank, Credit Union, Mortgage Banker or Mortgage Lender and Mortgage Broker/Mini-Correspondent Policies and Procedures
  • Mortgage Quality Control Plan Solution for FHA/HUD, VA, Fannie Mae (FNMA), Freddie Mac (FHLMC), USDA, CFPB
  • Includes Fannie Mae and Freddie Mac Pre-Funding Audit Requirements 
  • "Fraud Red Flags" Fraud Detection and Prevention Plans
  • HUD Post-Closing AND Production Quality  Control (for GNMA - Ginnie Mae lenders)
  • Mortgage Specific Red Flag-Identity Theft Plan for FACTA, Gramm-Leach-Bliley, and FTC Safeguards
  • Expertise - 5,626 customers deployed since 1996 (as of 11/19/2018)
  • Location in Washington, DC - fast access to HUD, FNMA, FHLMC, VA, USDA
  • Added Value - Each Module Contains MULTIPLE policies and procedures, not just one.
2/8/2018 -  Compliance - Updated HMDA Reporting Process - Based on CFPB changes, expanded data collection and interpretations.

11/27/2017 - Compliance, Origination, Underwriting - Updated Pre-Qualification Policy and Procedure. This policy clarifies what a pre-qualification is, and under what circumstances you must report a denial. 
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8/8/2017 - Updated Fraud Reporting Procedure for QC Plan; Updated Risk Assessment Procedure for Mortgage Companies

2/7/2017 - Update - Privacy, OFAC and Business Plan
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See Updates and Downloads for continuation