Mortgage Policies and Procedures - Quality Control (QC) Plans - Compliance Audits, Exams and Training
We provide complete, regularly updated Mortgage Lending, Correspondent and Broker Policies and Procedures Manuals and Mortgage Quality Control Plans to help you comply with Federal Laws and Agency (Fannie Mae/ Freddie Mac, FHA-HUD, Ginnie Mae) requirements. The complete packages exceed the CFPB's requirement for a Compliance Management System (CMS). Delivered instantly - via email after ordering - you can edit these in Word, Excel and PowerPoint today.
Time Saving
We provide industry standard documentation in WORD FORMAT for you to customize to match your company's practices.
We provide regular updates - at no cost, no subscription required. All you have to do is sign up and edit your documents.
Writing and implementing policies and procedures represents one of the most time consuming and costly tasks facing compliance managers, operations executives or line business managers. Whether a quality control plan, business management system, policies, procedures manual, or training program, writing from scratch can be a painfully time-consuming process.
We provide regular updates - at no cost, no subscription required. All you have to do is sign up and edit your documents.
Writing and implementing policies and procedures represents one of the most time consuming and costly tasks facing compliance managers, operations executives or line business managers. Whether a quality control plan, business management system, policies, procedures manual, or training program, writing from scratch can be a painfully time-consuming process.
Completely Customize
You get Microsoft Office compatible and editable documents, not "fill in the blanks" PDF mortgage policies and procedures manuals. In addition, unlike other content providers, we do not copyright or lock our content, so you can completely modify your product; delete, add, re-organize, publish electronically to your heart's content.
What We Provide
We provide complete Bank, Credit Union, Mortgage Banker or Mortgage Lender and Mortgage Broker/Mini-Correspondent Policies and Procedures
- Compliance Management System in an easy-to-follow style
- Mortgage Quality Control Plan Solution for FHA/HUD, VA, Fannie Mae (FNMA), Freddie Mac (FHLMC), USDA, CFPB
- Includes Fannie Mae and Freddie Mac Pre-Funding Audit Requirements
- "Fraud Red Flags" Fraud Detection and Prevention Plans
- AML/BSA Plans including independent reviews and training
- HUD Post-Closing AND Production Quality Control (for GNMA - Ginnie Mae lenders)
- Mortgage Specific Red Flag-Identity Theft Plan for FACTA, Gramm-Leach-Bliley, and FTC Safeguards
- Expertise - 8,500 customers deployed since 1996 (as of 6/26/2023)
- Location in Washington, DC - fast access to HUD, FNMA, FHLMC, VA, USDA
- Added Value - Each Module Contains MULTIPLE policies and procedures, not just one.
Recent Updates
We make hundreds of changes a year. Check our list of updates here.
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Regulatory Compliance Management System
Our systems of modules work together to give you a compliance management system, where you can not only have a policy but also a process by which you comply. A compliance management system has 4 pillars:
- Compliance Manager - keeping records and supervising
- Policies and Procedures - detailing how you comply
- Training - showing employees how they need to do their jobs
- Testing and Audit - periodic reviews of each function
A la carte Compliance Services
- Compensation Plan Reviews
- AML Audits
- Cyber Security Audits
- Advertising Reviews
