COVID-19 Communication
To assist our customers at this time of national crisis, we are providing the following services at no cost. Please return here as we continue to update and adjust our products and services to address the pandemic.
Disaster Recovery and Business Continuity PlanA template to guide your response, including sample letters to customers and partners
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A risk assessment based on small company operationsUse the assessment to guide your review of possible holes in your system
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Audit ReportAfter you take the assessment, you can request a report to document your compliance to regulators. and add your own words.
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We write policies and procedures
so you can spend your time making sure your company writes loans
We provide complete, regularly updated Mortgage Lending, Correspondent and Broker Policies and Procedures Manuals and Mortgage Quality Control Plans to help you comply with Federal Laws and Agency (Fannie Mae/ Freddie Mac, FHA-HUD, Ginnie Mae) requirements. The complete packages exceed the CFPB's requirement for a Compliance Management System (CMS). Delivered instantly - via email after ordering - you can edit these in Word, Excel and PowerPoint today.
Time Saving
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We provide industry standard documentation for you to customize to match your company's practices.
We provide regular updates - at no cost, no subscription required. Writing and implementing policies and procedures represents one of the most time consuming and costly tasks facing compliance managers, operations executives or line business managers. Whether a quality control plan, business management system, policies, procedures manual, or training program, writing from scratch can be a painfully time-consuming process. |
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Completely Customize
You get Microsoft Office compatible and editable documents, not "fill in the blanks" PDF mortgage policies and procedures manuals. In addition, unlike other content providers, we do not copyright or lock our content, so you can completely modify your product; delete, add, re-organize, publish electronically to your heart's content.
What We Provide
We provide complete Bank, Credit Union, Mortgage Banker or Mortgage Lender and Mortgage Broker/Mini-Correspondent Policies and Procedures
- Mortgage Quality Control Plan Solution for FHA/HUD, VA, Fannie Mae (FNMA), Freddie Mac (FHLMC), USDA, CFPB
- Includes Fannie Mae and Freddie Mac Pre-Funding Audit Requirements
- "Fraud Red Flags" Fraud Detection and Prevention Plans
- HUD Post-Closing AND Production Quality Control (for GNMA - Ginnie Mae lenders)
- Mortgage Specific Red Flag-Identity Theft Plan for FACTA, Gramm-Leach-Bliley, and FTC Safeguards
- Expertise - 6,045 customers deployed since 1996 (as of 5/14/2019)
- Location in Washington, DC - fast access to HUD, FNMA, FHLMC, VA, USDA
- Added Value - Each Module Contains MULTIPLE policies and procedures, not just one.
