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Customization Services
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How to: Customize Your Manual
Free "Generic" Customization Offer
Free "Generic" Customization
Our documents are entirely editable, so most people familiar with Microsoft Word can easily search and replace, performing their own customization. However, some customers may wish to have us provide the basic (generic) customization of adding of logos and key personnel. This free generic customization is a one-time, value added service - allow 24-48 hours for completion. Urgent requests should be followed with an e-mail reply with a required deadline. Once you have received your customized manuals, you should replace your originally downloaded source documents with the generically customized documents.
If the question doesn't apply to you, type "N/A"
Click the instructions (?) if you have questions about completing a field.
*
Indicates required field
Mortgage Manuals Order Number
*
To help us identify your purchase, please put the order number. If a verbal order, please include a copy of the correspondence in the comments field.
Insert Company Name
*
Legal Company Name - as you wish it to appear in the documents. For DBA we will include the complete DBA name in the header; in the text it will appear as the trade name only.
Email
*
AML/BSA Manager Name
*
Who is responsible for managing Anti-Money Laundering Reporting?
Other employees with FinCEN access
*
Simply, this is anyone else who may report Supicious Activity, who has FinCEN BSA Reporting Portal Credentials: https://bsaefiling.fincen.treas.gov/main.html
Compliance Manager or Principal
*
This is the person responsible for complaint resolution, operations review or state examination contacts.
Operations Manager
*
This could be a repeat of other personnel above. Generally, this person who gives access to site audits, vendor management?
QC Manager
*
Who manages the QC process, pre-funding audit, post-closing, manages audit vendors? Again, this could be someone who has other responsibilities, but who ultimately is responsible for ensuring QC policies are adhered to, compiles reports, and can answer questions about QC.
Third Party Audit Firm
*
Who does loan level auditing and auditing of your procedures and loans? Non-delegated firms and brokers don't usually need to have monthly or quarterly audits. If you haven't selected a firm, put "Not Selected At This Time" If you want us to do your annual audits put "Mortgage Management Systems" If you need monthly or quarterly loan level QC audits, and you haven't selected a provider, we normally recommend Waquis QC for small non-banks. For larger institutions or banks we recommend: 1.) The Compliance Group 2.) BSI Servis One 3.) Meta Source
OFAC Officer
*
Who is responsible for making sure you check all employees, vendors and applicants against the OFAC list? Also, this person is responsible for reporting and evaluating OFAC Compliance. In smaller firms, the AML officer is also the OFAC officer, since the requirements both report to the Treasury Department.
Corporate Form
*
LLC, Sole Proprietor, S Corporation, LLP? Each of these have their own form. If you have these different forms you will have adjust phrases like "board of directors" "officers" to "members" or "owners"
Who does your Annual AML, Privacy, SAFE Act, Advertising, QC Process and Fair Lending Audits?
*
Third Party Audit Firm Listed Above
I would like Mortgage Management Systems to Conduct it. Please include in my manuals.
A different provider conducts these audits - see below comments.
INFORMATION SECURITY OFFICER
*
- WHO IS RESPONSIBLE FOR MAKING SURE THAT PERSONAL INFORMATION OF CUSTOMERS IS SAFE, SECURE, AND MONITORED? This person may be your IT manager, or it may be a 3rd party who you contract with to manage your IT Solutions. If this is the case please provide their Name AND Company Name. "Name, Company Name"
Logo Upload
*
Max file size: 20MB
Please upload your logo here. Horizontal logos are better for manuals. Prefer .PNG or .JPG
LOS
*
Not Selected Yet
LendingPad (Partner)
Point (Partner)
Byte
OpenClose
MortgageBot/Avista
Encompass
Mortgage Builder
Floify
Other, indicate below
Comments
*
Any notes from above fields. Also, if a rush, please provide deadline and justification.
Submit
Home
Search our site
The CFPB and You
What Does a QC Plan Do?
Choosing the Right One
Request Discount Code
About Us
>
About Us
100% Guarantee
Client List
Industry Blog
Single Policies
Single Policies
Free Sample Policies
>
Free Sample Request Form
FREE Sample AML Plan
TIL-RESPA Integrated Disclosure (TRID)
HPML Appraisal Policy
Social Media
Ability to Repay
SAFE Act Policy
E-Sign Policy
Loan Originator Comp
Complaint Resolution
Disaster Recovery/Business Continuity Plan
Fair Lending/Fair Housing
Secondary Marketing-Loss Mitigation
Advertising
Anti-Money Laundering (AML/BSA/SAR) Plan
Appraiser Independence - Appraisal Management
Anti-Predatory Lending (UDAAP)
Vendor Management
Business Plan
MERS QA Plan
Modules
Module System
Mortgage Compliance Manual
Quality Control Options
>
Quality Control Options
Lender Quality Control Plan
>
HUD-FHA Quality Control Plan
Broker/Non-Del QC Plan
Information Security - FACTA/Red Flags & ID Theft
>
IT/Cyber Audit
Origination/Production Module
Processing Module
Underwriting/Credit Policy
Closing/Funding/Warehouse
Mortgage Ops & Employee
Wholesale/Third Party Origination
Mortgage Servicing Module
>
Mortgage Servicing
Mortgage Sub-Servicing
MERS Quality Assurance (QA)
Packages
Packages
Complete Mortgage Banker Package
Complete Correspondent Pack
Lender Compliance Pack
Broker-Non Del Compliance Pack
Processing Company Package
Anti-money laundering AML/BSA/SAR package
>
Annual AML/BSA Audit
Annual AML Training
AML/BSA Plan
Free AML/BSA SAR Evaluation
Cyber/IT Security Audit Package
>
Cyber Security Audit
IT/Cyber Security Training
CyberSecurity Policies
Advertising Audit Package
Services
Services
State Audit Prep
>
State Audit Prep Package
>
Georgia Mortgage Examination
Michigan Examination
Missouri Audit Prep
New York DFS License Exam
North Carolina NCCOB Examination
Ohio DFI License Examination
Pennsylvania Audit/Exam
Texas Exam Preparation
Washington DFI Exam
Annual Audit Preparation
State Examination System (SES) Support
State Examination Packages
>
Supervisory Plan
Training Services
>
AML Training
Fair Lending Training
ID Theft Training FACTA
Cybersecurity Training GLB Safeguarding
Fraud Red Flag and QC Training
Privacy Act - GLB Training
Advertising Compliance Training
New Employee Training
Knowledge Base-FAQ
My Compliance VP - Manager
>
My Compliance VP - Manager
Login Compliance Manager
Login Document Managment
Manage Subscription
Updates and Downloads
>
Updates and Downloads
Warehouse Lender/Agency Approval
>
Comergence Upload Service
Request Review
How to: Customization Services
>
Customization Services
How to: Downloading Documents
How to: Customize Your Manual
Free "Generic" Customization Offer