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Order Page - Click to
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Order Quality Control
Plan
Order
Red Flag Identity Theft Program
Order
Origination Module
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Processing Module
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Underwriting Module
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Closing Module
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HR/Operations Module
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Wholesale
Correspondent Module
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Red Flag
Identity Theft and Information Safeguarding Program
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The Identity Theft Red Flags
Rule is a part of the Fair and Accurate Credit Transactions Act of 2003
(FACTA). “Red Flag” rules go into effect for
financial institutions and creditors starting November 2008.
We have combined information security, mortgage origination, processing
and closing with this Red Flag program to provide a comprehensive
program that can actually be put into use. The product includes an
employee training component. Without an employee training
program any plan is useless, and does not meet the requirements of the
law. We
will perform the basic customization, and provide you with a
instructions and recommendations for completing detailed changes, such
as adding vendors.
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Table
of Contents (PDF)
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Origination/Loan
Officer Policies and Procedures Training Module
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This
module allows the company to define the way that loan officers are to
conduct their daily business. Position description defines the
loan officers duties. The step-by-step process for lock-in, loan
registration, pre-qualification, pre-approval, loan application, loan
file set up process, pipeline management and closing preparation
process are
outlined.
Loan
Origination forms, documents and other tools are customizable and
are available on disk.
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Table of Contents (PDF Format)
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Samples
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Processing/Processing
Procedures and Processor Training
Module
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This
product functions as both an internal training module for the loan
processing/loan administrator/coordinator function and a quality control
process as required by FHA and State Regulators. In addition to a Position
Description of basic duties, information is presented as to general
guidelines. Specific step-by-step instructions for new loan setup, customer
contact, pipeline management and loan status process, determining file readiness,
satisfying underwriting conditions/stipulations and closing preparation.
Includes
forms, checklists, reports and other tools to assist in executing the
function.
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Contents (PDF Format)
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Closing/Funding/Document
Preparation Module
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The
Closing Module is designed to guide best practices regarding Documentation
Requirements and the closing/funding/document preparation function. It
establishes procedures for closing Schedule Management, Closing Crisis
Management, Pre and Post Closing Audit, Post Closing documentation follow up, Servicing Set Up,
Warehousing, and Loan Delivery Functions
In
addition, customizable supporting documentation, including checklists,
funding worksheets, sample Closing Instructions, Approved Attorney procedures
and many other tools.
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Table of Contents (PDF Format)
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Samples
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Credit Policy and Lending/Underwriting
Process Module
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This
module is designed to help companies manage their underwriting flow, identify
standardized procedures for decisioning and reporting results and for
compliance monitoring.
Included are Position Descriptions, Underwriting Guide, Forms,
Analysis and Disposition
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Table of Contents (PDF Format)
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Quality
Control/Fraud/Audit/Federal Compliance/Regulatory Compliance
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Every
company needs a written pre- and post-closing quality control plan. The
Quality Control Module provides
customizable, detailed step-by-step procedures an -actionable process - as
required to comply with FHA/VA and
FNMA/FHLMC
seller servicer requirements, as well as those of the secondary market
conduits. Federal Law Compliance is included and sections are designed to include space for state and
local
compliance.
Includes
customizable forms, letters and reports.
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Table
of Contents (PDF)
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Operations,
Administration and Human Resources
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The
Administration Module has 3 components - Employee Handbook, Branch
Administration and New Employee Package. It is designed to allow company owners establish
procedures for Office Setup, Forms Administration, Vendor Management, Position Descriptions.
Includes policies such as holiday, business conduct, and
sexual harassment - Personnel Reviews, and New Employee Kit.
Critical
for ensuring employees are given all appropriate notices and for
assuring all offices follow standard policies.
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Table of Contents (PDF Format)
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Wholesale -
Broker/Correspondent Module |
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This module is a requirement for
wholesalers, who must define broker approval procedures, general
operating guidelines such as lock policies and rate distribution,
underwriting guidelines, third party quality control, submission,
underwriting and closing procedures.
Includes forms such as rate
distribution templates, broker approval forms, fee sheets,
registration forms.
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