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Mortgage Branch Administration
Policies and Procedures and Employee Handbook
For many agencies and
investors, guides to the daily mortgage operations are a requirement. In
addition, we supply the employee handbook as a guide to mortgage
employment quality performance plan. These modules are combined into one
package because, operationally, the same individuals would have
responsibility for executing these functions.
While Operations and
HR/Employee manual templates are available for general industries this
is the only mortgage-specific products that exists. Most often, this
product is sold as part of the complete package for company start up or
to update legacy policies and procedures.
Mortgage Branch Operations
Policies and Procedures Elements
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Human Resources-Personnel
Policy
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Physical Office/Branch
Operations Manual
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Disaster Recovery Plan
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Complaint Resolution Plan
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Suspicious Activity
Reporting Plan
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Position
Descriptions
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Physical Office
Setup (FHA/State Requirements)
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Employee
Policy Handbook - Includes
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Sexual Harassment
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Internet Usage
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Alcohol/Drug
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Hiring/Firing
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Hours/Physical Plant
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Whistleblower Policy
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Performance
Reviews for Mortgage
Industry
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Forms Administration
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Checklists
View
Table of Contents (PDF Format)
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