About Us

In 1992 we began helping banks, credit unions, mortgage companies, homebuilders and real estate companies start their own financial services businesses.  We have helped thousands of companies develop policies and procedures. 

Don't hire a consultant! Many of our clients have hired consultants to develop written policies and procedures.  They pay tens of thousands of dollars to educate the consultant and end up with an incomplete product.  Our products can save you thousands of dollars. 

Testimonials

"Love the product. Bravo !!"

"They were very prompt, professional and easy to deal with. And I had it in like 2 days. He will take the stress out of dealing w/ this end of the process." - from Broker Universe

"We received our FHA approval on Friday of last week.  Thanks so much for your help!"

"We received the products.  They vastly exceeded our expectations."

Our Clients - Click for Client List

Mortgage Manuals is the ONLY company that focuses ONLY on mortgage company documentation, and has helped over 2300 clients in its 15 years in business.

Our Headquarters are located in Rockville, Maryland.  Our clients are located in all major markets throughout the country.

We are partners with our clients.  The feedback we obtain allows us to constantly improve our offerings.  Together we are able to run our businesses better, with less risk and more profit. 

What we Provide

• Complete Bank/Credit Union Lending Policies and Procedures

• Complete Mortgage Quality Control Plan Solution

• FNMA and FHLMC  Quality Control Plan (includes Fannie Mae Pre-Funding Audit Requirements)

• Investor QC Plan - for Sierra Pacific, CitiMortgage, Chase, Wells, Flagstar, many others

• "Fraud Red Flags" Fraud Detection and Prevention Plans

• FHA Quality Control Plan Lenders - HUD - Post-Closing AND Production Quality Control

• Corporate Credit Policy

• Red Flag-Identity Theft Plan - FACTA

• Product that is Customized and Delivered in under 24 hours

• Electronic templates (Word, PowerPoint, Excel) that can be completely customized

• Expertise - 2,355 customers deployed since 1996 (as of 9/2011)

• Location in Washington, DC - fast access to HUD, FNMA, FHLMC, VA, USDA

• Added Value - Each Module Contains MULTIPLE policies and procedures, not just one.

Our Products: 

• are GUARANTEED to meet requirements - we stand by our products

• are constantly updated

• integrate with each other - use one module or many

• include FREE basic customization

• are ready to use "off the shelf"

• are intranet Ready (hyperlinked/indexed ready)

• can be integrated with existing policies/procedures

• are fully compliant with FHA Quality Control Plan Requirements, Freddie/Fannie, State and Federal guidelines; SAFE Act Requirements

• Delivered in Word, Excel and PowerPoint Format